Shipping

Where do you ship? 

We proudly offer international shipping with minimal restrictions. During checkout, the delivery cost and estimated timing will be calculated based on your address. If your address or country is not listed in our delivery options, it means we currently are unable to ship to your location. 

How much does shipping cost? 

Shipping costs are calculated per order (based on things like weight, size, and the shipping option selected) once you have entered items into your basket and have proceeded through the check-out. 

How long does delivery take? 

Orders are typically dispatched by the Distribution Center within 1-3 business days of placing your order.  Please allow additional time for customized and special orders.   

Special order items fulfilled by a third-party vendor may take between 4 to 6 weeks to ship.  Please be aware that third-party items are not eligible for returns, exchanges, or any promotional discounts. 

The table below details processing and transit time by service method. 

Orders are processed Monday through Friday, excluding holidays. Orders placed after business hours will be processed on the next business day. 

PO Box Support: 

*PO box and other non-standard delivery addresses are not eligible for *Express and *Next Day shipping. If selected, the delivery method will automatically be updated to a compatible service, which may result in delayed transit time. 

2024 Holiday Shipping Schedule & Ordering Information  

Make this holiday season stress free by using the holiday ordering schedule below. Need help after the big day? Our extended return times let you avoid the rush to return! Our friendly customer service team has extended hours throughout the holiday season should you require assistance. 

Please refer to the delivery timeline and return policy information below to guide your holiday shopping. Don’t hesitate to contact support (link) should you still have questions surrounding your order.   

Christmas Delivery Order Deadlines  

Products marked pre-order, printed to order, personalized, or shipped from third parties, require additional processing time prior to shipment beyond the dates listed below. 

For products without such messaging, the following shipping cutoffs apply for delivery within the lower 48 states. 

Please note that delivery estimates are not guaranteed. While we do our best to ship and deliver your order based upon this schedule, we encourage you to order early, as unexpected carrier delays can occur.  
  

Extended Returns  

We recognize that some fans may need a bit more time to return gifts, which is why we've extended our regular 30-day return period for the Holiday Season.   

For purchases made between November 1 - December 23, 2024, you'll have until January 31, 2025, to return your item(s), subject to our standard Returns Policy.  

As a reminder, personalized and some specialty items are non-refundable. Please see our Returns Policy for full information regarding exclusions.  

Customer Service Hours  

We are here to assist with any questions or concerns you may have regarding your order during normal business hours, Monday – Friday 08:00 AM-5:00 PM EST.  Please note that customer service will be unavailable during the following holidays: 

Customs, Duties & Taxes:

Orders shipped outside of U.S. are subject to customs, duties, and taxes as determined by the destination country. These charges are payable by the recipient and are NOT included in the shipping cost. 

Wholesale Orders & Tax Exempt Orders: 
For wholesale and/or tax exempt order inquiries, contact lgmwholesale@legends.net with details and include links to the products of interest. Please note that these types of discounts cannot be applied retroactively to existing orders.